I am often a guest on podcasts where I share information about customer experience, agent experience, AI, customer service, and product development.
- Kunderejsen med Thomas Stack.
“Samtale med Tue Søttrup om AI, ChatGPT & kundeservice”
Kunderejsen. August 2, 2023.
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- Humans of CX
“Unlocking Agent Happiness for CX Success with Tue Søttrup”
Ozonetel. December 13, 2022.
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- Punk CX with Adrian Swinscoe
“The 3 pillars of agent happiness – Interview with Tue Søttrup of Dixa.”
Punk CX. March 28, 2022.
Listen - Collective Hindsight with Daniel Bakh
“Dixa’s Tue Søttrup on fixing siloed product and support teams, how to build and scale customer support and creating better customer experiences in SaaS.”
Fullview. September 6, 2021.
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- CX Goalkeeper
“Tue Søttrup speaking about product-led customer success”
The CX Goalkeeper. September 6, 2021.
Listen - CX Punk chat [S2 – E4]
“Happy agents make happy customers | Tue Søttrup”
Sandsiv+. August 5, 2021.
View - Founders & Mentors Podcast
“Tue Sottrup : Evangelizing Customer Experience”
Founders & Mentors. May 28, 2021.
Listen - Nicereply’s Customer Experience Leaders Chat
“Adopting a Product-led Customer Success Mentality with Dixa”
Nicereply. December 2020.
Listen - Customer Support Leaders Podcast
“146: Fireside with Tue Søttrup.”
Customer Support Leaders. November 13, 2020.
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